Privacy Policy

Last Updated: May 18, 2025

This Privacy Policy explains how AdriaticBooking.agency (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website https://adriaticbooking.agency/ (“Site”). We are committed to safeguarding your privacy and ensuring transparency in how your data is handled, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

1. Who We Are

Adriatic Booking Agency is a travel platform offering local experiences, tours, activities, accommodations, and events in the Adriatic region. This Privacy Policy applies to all visitors and users of our Site.

2. What Personal Data We Collect

We may collect the following types of personal information, depending on your interaction with our Site and services:

  • Name and surname
  • Date and place of birth
  • Nationality and gender
  • Contact details (email address, phone number, physical address)
  • Identification details (passport, ID card, driver’s license numbers and expiry dates)
  • Payment information (credit card or other payment method details)
  • Booking and reservation details
  • IP address, device information, and browsing data (via cookies or analytics tools)
  • Any other information you voluntarily provide via forms, emails, or other communications

3. How We Collect Your Data

Your personal data is collected when you:

  • Make a booking or reservation through our Site
  • Fill out contact or inquiry forms
  • Subscribe to newsletters or marketing communications
  • Communicate with us via email, phone, or other channels
  • Use our Site, which may involve automatic collection via cookies

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To facilitate bookings, reservations, and the provision of travel services
  • To communicate with you regarding your bookings or inquiries
  • To comply with legal obligations (e.g., providing information to authorities)
  • To process payments and prevent fraud
  • To enhance user experience and improve our services
  • For marketing and promotional purposes (with your consent)
  • To respond to emergencies (using emergency contact data)

Our legal bases for processing include contract fulfillment, compliance with legal obligations, legitimate interests, and, where required, your consent.

5. Data Sharing and Disclosure

We may share your personal data with third parties when necessary to provide our services, including:

  • Service providers (e.g., charter companies, payment processors)
  • Other travel agencies or intermediaries involved in your booking
  • Government authorities, regulators, or law enforcement (where legally required)
  • IT and analytics service providers

We do not sell your personal information to third parties.

6. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws35.

7. How Long We Retain Your Data

We retain your personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes. Data related to bookings is typically retained for the duration of the contractual relationship and as required by law25.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access to your personal data
  • Correction of inaccurate or incomplete data
  • Deletion of your data (“right to be forgotten”)
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (where processing is based on consent)
  • Lodging a complaint with a supervisory authority

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience, analyze usage, and provide relevant content. You can manage cookie preferences through your browser settings or via consent banners where required.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security reviews.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed3.

12. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact:

Adriatic Booking Agency
Email: info@adriaticbooking.agency

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

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